I am getting very upset
I have chosen to move my agency to this platform. I have not been able to upgrade my subscription due to errors the 12 times I tried. I am getting errors when trying to generate PPV images after the SDXL upgrade saying that I do not have credits after OVERSPENDING ON CREDITS since I could not upgrade. I will move my business again no problem if I this is not resolved. I tried doing this discreetly and was not emailed back. Here is on on blast hoping it gets solved like my last problem was
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Comments2
Celeb Maker
Sep 29, 2025
Hey,
Sorry about these troubles. Could you let me know which email isn’t responding to you and I’ll have it resolved right away so we can resolve this discretely as you wish.
stephlaw42000
Sep 29, 2025
The reason for my desire to be discreet was to avoid contributing to the negative threads/experiences on the help log. It looks really bad on you guys but I have seen you guys doing work on this platform over recent months and that is evidence you guys are trying to grow and take care of your clients. I was hoping to have only positive history in this thread to support your operation with only positive threads
My goal is having my matter resolved. I would much appreciate some sort of credit or compensation for my overspending on both model credit and gen tokens because I repeatedly could not upgrade to the top plan.
I also need to confirm I can have more than 10 models because it says I am at my limit right now and memberships state no model limit.
My email is on file with this account and would appreciate not sharing any information publicly. Thank you