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I tried to create some videos and an error message came up but my credits were still used. I need a refund or some help with this. TY!

Status: In Progress5 comments

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Comments5

  • Celeb Maker

    Team•

    May 4, 2025

    How many videos did you make? Also at the moment Exclusive content videos aren’t supported.

    Our exclusive content videos will be released in the next 2-3 days with this big update

    • montgomery.molly

      •

      May 4, 2025

      Hi- Thanks for the response. None of them were exclusive. I tried to make 12 videos I believe over the course of a week? The error that popped up indicated a backend processing error or something similar.

      • Celeb Maker

        Team•

        May 6, 2025

        I checked I dont think any that didnt go through shouldve taken any credits.

        But i added some credits to your account just in case as well

        • Celeb Maker

          Team•

          May 6, 2025

          Can you tell me your influencer name? Im not sure if your account has any associated with it so It wont let me add credits.

    • samuelmuk3

      •

      May 5, 2025

      when you reply to my problem, its been 3 days