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MONTHLY PLAN NOT WORKING

Feature Request

Got a email saying my subscription has ended even though i renewed last week.

Posted by medusamgmnt ·
Status: In Progress6 comments

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Comments6

  • Celeb Maker

    Team•

    Mar 11

    It’s just an automated email from our last payment processor since we can’t use them anymore everyone’s got cancelled automatically.

    It shouldn’t have impacted your actual subscription you should still be able to access everything

    • medusamgmnt

      •

      Mar 11

      When I try to generate it says; Your plan is cancelled

      Reactivate a plan to continue generating and unlock paid actions.

      • medusamgmnt

        •

        Mar 11

        This happened to me first time a few days ago and support said it might happen again

        • Celeb Maker

          Team•

          Mar 11

          looking into it right now will have it fixed asap

        • Celeb Maker

          Team•

          Mar 11

          fixed

      • Celeb Maker

        Team•

        Mar 13

        Should be fixed now sorry for delay.