Payment issue
Hello, I have two issues that I’m not sure if the person I am chatting with at Luxfin will help or is even the right person to talk to. The first issue is that I inadvertently sent $40 instead of 19.99. In the chat, they said if that happens then to just go ahead and make the correct payment and that they would refund the incorrect payment within one business day. I made the correct payment, but a refund has not happened yet. Also, in a different situation, I accidentally sent $19.99 to a previous wallet address. So overall I’m out $60. I’m fine just getting the credits instead of a refund, which would be 250×3. Please let me know what can be done. Thank you
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Celeb Maker
Dec 31, 2025
If you have any emails from the payments cofirmations can you send them all to dylan@celebmakerai.com so I can reach out to them, as I only see the one payment that went through from my side. Sorry for the troubles.
bryanrider1
Dec 31, 2025
Hello, I have made several payments to buy 250 credits. These were just a couple that had issues. I haven’t received any payment emails, but here are screenshots of the ones I had issues with. The $40 is the one that was sent by mistake, and then the $19.99 one is the one I sent to a previous Wallet. I have spent nearly $400 buying credits, so I’m definitely not just trying to get something for free, just trying to get the money back that was not credited.
Celeb Maker
Dec 31, 2025
Thank you Ill reach out to luxfin and hopefully get this sorted as soon as possible
Celeb Maker
Jan 3
Hello, I just heard back from luxfin saying they are going to process the refund when they are back from holidays.